Charlotte’s Story

I came to online counselling because I didn’t know who to turn to for help. The school was shut for the summer and I couldn’t get free young people’s counselling immediately elsewhere so when I saw the E-motion website on the internet I thought I’d give online counselling a try. I was preparing to go to university in September but felt really anxious about leaving home, especially being my family’s main carer for ages and feeling guilty about letting them down. I had panic attacks and felt I was going mad.

My online counsellor really helped me to calm myself down and to think about what I wanted to do with my life and gave me the confidence to go off to university. It’s a bit like writing a diary but knowing that someone nice and supportive is going to be reading it and helping you to think about things in a different way instead of everything going round and round in your own head, not making any sense at all. I liked having her words with me when I felt a bit wobbly too.  I only had six sessions of online counselling as I felt I didn’t need any more after I started uni but it really helped and I’m thankful that they were there at just the right time.